Customer Relationship Management (CRM)

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Customer Relationship Management

Acquiesce and Retain Strategic Clients

Although business has it face value just due to its products and services, but it mainly depends on customer relationship management. Behind the products and service the entity which circulates business is profit revenue generated from sales. So for thriving business a team spirit ought to proclaim a better Customer relationship management system. For the lieu of thrive Absolute offers its software solution for excellent customer management system. An absolve software solution for managing company’s interaction with current and existing potential customers. This customer relationship management software has been developed to organize, automate, and synchronize sales marketing and customer service. It enables you to identify the potential leads, nurturing those leads, and guiding them through sale process, all it becomes more convenient with Absolute customer management software solutions. Software includes all the areas of customer experience, keeping the customer happy and in turn keeping them loyal and more valuable to the business. New client acquisition attribute will be improved and retention of existing clients got reinforced. Complete comprehension of the organizational focus, efforts and continuing management commitment requires customer management system to ensure sustained business growth from strategic clients.

Benefits of CRM Software

  • Easy to maintain stout relationship with potential customers
  • Manage the sales pipeline
  • Retain strategic customers
  • Persuade new interaction to customers
  • Well ordered profiling for customers
  • Effortless tracking of customer’s interaction with your business
  • Well managed business records and information
  • Affluent lead alignment to the potential sales executive
  • Excellent fastening of products and services with customers
  • Helps to explore service customization as per customer requirement
  • Eliminate duplicity of customer profile
  • Facilitate better sale target planning
  • Reliable access to centralize data
  • Thorough analysis leads to effective and fast decision making at various levels
  • Mitigate inadequate efficiency and improve accuracy
  • Global authorize access to the centralized data

Features of Customer Relationship Management

  • Authorize control via Admin module
  • Routine follow up, reminder and tracking notification
  • Customize durational reports
  • Lead assignment module
  • User friendly interface for executives and customers
  • Easily integrate the new acquisition and new customer in managed software
  • Coherent analysis for customer query
  • Various sales reports like agent Login, Cost vs Sales and many more
  • Easy to manage paid campaigns
  • Expense master functionality to manage expenditure for the particular customer service
  • Dashboard for monthly and weekly analysis of targeted, achieved, refund, pending and net sale updates

Technical Benefits

  • Runs on cloud based
  • No requirement of additional hardware or software installations
  • Smart, robust and customizable design
  • User friendly interface
  • Role based restricted access and highly secure architecture
  • Supports multiple browser including Chrome, IE and Firefox
  • Hassle free accessibility lead to accurate task completion
  • Provides full fledged competencies for Admin to explore customer service in budget managed system
 

Our clients

About Absolute WebTech

In 2009 we have started our business with a small team of highly dedicated professional. With every passing year our business is growing with brisk pace and today we have our offices in 5 different countries UK, India, UAE, Qatar and Saudia Arabia.


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